Frequently Asked Questions

How do I know if therapy is needed?

Life is full of transitions. There will be times when help is needed to cope with life transitions. The death of a loved one, sudden loss of a job,  depression, anger issues, relationship changes, navigating life stages or cycles can leave one feeling drained and struck. Seeking clinical help can be beneficial. 



Are there any signs that indicate counseling may be necessary?

Each person handles transitions and challenges differently. If you notice that you are not yourself, are using drugs, alcohol or sex to cope, or find it difficult to manage your grief/loss of a loved one, cannot manage to do the things you like to do, or have experienced a trauma, it may be necessary for you to seek the help of a trained professional to help you to manage your emotions and overcome your time of difficulty.



What benefits can I expect from counseling?

There are many benefits of the therapeutic process. With the successful completion of counseling you will experience a positive change in yourself, your relationships, and improvement with the presenting issue that brought you to counseling.



How do I know if I have selected the right counselor?

Choosing the right therapist is essential to becoming emotionally healthy. Therefore, you want to make certain that you and your therapist are a good fit, ultimately sharing the same worldview (similar beliefs, values and morals). Counseling is a very vulnerable process that requires safety and trust to be the foundation, but is built upon establishing a positive therapeutic alliance between the therapist and client. If this cannot be done, it may be best to seek other therapists for your clinical needs.  



Can I be assured of confidentiality?

YES! Heart to Heart Counseling abides by a written confidentiality agreement. Personal information shared with your therapist is protected information under the HIPAA law and regulations. However, Heart to Heart Counseling is mandated by law to breach confidentiality under certain circumstances which include: 1) court orders via a subpoena 2) client has become a harm to self or others. Please referred to the Confidentiality Statement under the Forms tab. 



What can I expect from a counseling session?

While each counseling session will be different, there are several components that will remain consistent.  During each session you will be in a judgment free zone. You and your therapist will be able to speak freely.  In the beginning you will fill out paperwork and get to know your therapist and co-create goals for therapy. Using the therapeutic process your therapist will help you reach your desired goals.



What is e-therapy?

 E-therapy is web-based counseling which provides the client with the same proven methods of treatment received in an office setting. Counselors must stay abreast of the fast-paced and technology advanced society with which our clients live. Clients have various reasons which prevent them from seeking a traditional form of counseling. Whether a client lives outside the area, is home-bound, limited in mobility or simply in need of the convenience of web-based counseling, this method of psychotherapy joins together all the traditional and proven methods of counseling but with the inclusion of technology in secured and confidential format. There is no need to download software. Clients log into a secure and confidential portal site. 


What can I expect from my therapist?

Your therapist will act as a partner who will assist you with meeting your desired goals. You can expect support, guidance and clinical expertise. 



What should I bring to my first session?

Please be certain to bring identification, your insurance card and the intake forms downloaded from the website.